Question 1

When should I order more furnace oil?

Accepted Answer

The industry standard recommendation is to add more oil when your tank gauge reads 1/4 full. Most importantly, if you can't get delivery immediately, you won't be cold. Keeping this minimum amount in your tank can help it last longer by reducing condensation.

Question 2

What is the minimum order?

Accepted Answer

$300 in Halifax, Dartmouth, Sackville, and Bedford. $400 in all other areas. Subject to change based on oil price per litre.

Question 3

How soon can you get here?

Accepted Answer

Normally the next day in Halifax, Dartmouth, Sackville, Bedford, or refer to our delivery map.

Question 4

I require more oil. Can you restart my furnace?

Accepted Answer

Due to regulations, delivery drivers cannot service your furnace. Please contact a licensed burner technician or avail services provided by a contractor.

Question 5

How can I pay for your services?

Accepted Answer

Visa, Mastercard, Debit, Interac e-transfer, Cash.

Question 6

What can I do to ensure safe and smooth delivery?

Accepted Answer

Please turn on outside lights, ensure all pets are secured and that there is ample room for a large delivery truck to park.

Question 7

Are there resources for low-income people struggling to pay for heating?

Accepted Answer

You can try the following: 
 • Salvation Army HEAT Fund
 • Heating Assistance Rebate Program

Frequently Asked Questions